Telkom has announced that they have welcomed the progress made on the matter that was brought before the Communications and Multimedia Appeals Tribunal (CAMAT), as a result of the Communications Authority’s proposed review of the Mobile Termination Rates (MTRs) and Fixed Termination Rates (FTRs).
The Communications Authority (CA) had directed that these rates be reduced from KSh. 0.99 to KSh. 0.12, effective January 1, 2022. The review was a progressive and timely step towards making voice services more affordable and accessible to Kenyans.
However, the CA’s directive was taken before the CAMAT in December, 2021.
In the interest of time and to avoid a protracted court process that would rob consumers of the imminent benefits of reduced MTRs and FTRs, Telkom and the other parties agreed to settle the matter out of court, and recorded a consent judgment at the CAMAT. The MTRs and FTRs will be reduced from KSh. 0.99 to KSh. 0.58. This will be a revised interim rate that the CA will bring into effect for a period of 12 months starting August 1, 2022. Telkom welcomes this consent judgment as it will have positive outcomes for the customer. Today’s customer demands more competitive and comprehensive products that address their different and ever-changing needs.Statement by Telkom
Telkom is also in full support of the ongoing Network Cost Study that has been commissioned by the CA, whose conclusion should lead to the swift implementation of new MTRs and FTRs.
At Telkom, we hold firm the conviction that access to Mobile Voice and Data services is a fundamental human right. We will continue to develop new and competitively priced products and solutions such as Madaraka Life and the Changa Bundle in response to these customer dynamics and remain positive that there will be a further downward review of the MTRs and FTRs resulting in even more benefit to the customer.Statement by Telkom