Airtel Opens New Franchise Shop in Nairobi CBD to Enhance Services and Convenience

Airtel has announce the opening of a new franchise shop, Airtime Traders, in Nairobi’s Central Business District (CBD). Strategically located along Gaborone Road next to Nairobi Textiles, this outlet will serve as a vital hub for Airtel Money agents within Nairobi’s downtown area, enabling them to purchase and balance float conveniently without the hassle of crossing multiple streets.

The new shop will offer a comprehensive range of essential services, including the wholesale of airtime to distributors, sale of 4G & 5G broadband devices, Pocket MiFi devices, SIM cards, and SIM swap services. Additionally, it will provide registration services for Airtel Money, Paybill, and till numbers, as well as cash deposit and withdrawal services.

In line with our ongoing network expansion, Airtel is dedicated to enhancing our distribution and customer service footprint across Kenya. This initiative aims to ensure we reach all Kenyans and bridge the financial and digital inclusion gap.

The grand opening of the shop was presided over by our Chief Commercial Officer Aashish Dutt, along with our Customer Experience Director Goldermeir Opiyo, Sales & Distribution Director Victor Ngumo Mwangi, and Marketing Director Prisca Murigu.