NCC Takes Steps to Enforce Consumer Protection After Starlink Price Hike

The Nigerian Communications Commission (NCC) has initiated pre-enforcement action against Starlink following the satellite internet provider’s unilateral decision to increase its subscription prices without regulatory approval. This move violates Sections 108 and 111 of the Nigerian Communications Act (NCA) 2003, as well as the conditions outlined in Starlink’s license, which require tariff changes to be sanctioned by the commission.

The NCC’s action, which began on October 3, 2024, underscores the commission’s commitment to protecting consumers and ensuring compliance with established telecommunications regulations. Starlink’s failure to seek approval before implementing the price hike has raised concerns about the affordability and accessibility of satellite internet services for Nigerian consumers.

As the regulatory authority continues its pre-enforcement steps, the NCC aims to hold Starlink accountable and prevent similar actions from other service providers in the future. The commission reiterated its commitment to safeguarding the interests of Nigerian consumers and ensuring that telecom operators adhere strictly to the country’s laws and guidelines.

This development highlights the ongoing importance of regulatory oversight in maintaining fair pricing and promoting accessibility within Nigeria’s telecommunications sector.