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Cell C Reports Cybersecurity Incident Impacting Customer Data

January 9, 2025
2 min read
Author: Akim Benamara

Cell C has disclosed a recent cybersecurity breach that potentially exposed data belonging to a limited number of its customers. The telecommunications company issued a statement confirming the incident, which has been reported to South Africa’s Information Regulator.

The breach, discovered earlier this week, prompted immediate action to secure Cell C’s systems, contain the attack, and launch a comprehensive investigation into its scope and impact. According to Themba Phiri, Cell C’s Information Officer, “Initial findings indicate that data related to a limited number of individuals may have been accessed by an unauthorized party.”

While specific details about the compromised data have not been disclosed, Cell C emphasized its ongoing commitment to strengthening cybersecurity measures. “Cybercrime is becoming increasingly prevalent both locally and globally, as seen in recent news headlines,” the statement read. “Cell C remains dedicated to improving our IT environment to mitigate these risks.”

The company has assured customers that updates will be provided as the investigation progresses. In the meantime, Cell C encourages its customers to remain vigilant and protect their personal information. A guide to staying cybersmart is available on their website.

The incident underscores the growing threat of cybercrime in South Africa’s telecommunications sector, which has seen an increase in targeted attacks over the past few years. Customers are advised to monitor their accounts for any suspicious activity and take necessary precautions to safeguard their information.

This latest breach highlights the importance of robust cybersecurity measures and serves as a reminder for companies to prioritize data protection in an increasingly digital world.

 

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