MTN Zambia Launches ‘EVA’ AI Chatbot with blackNgreen
MTN Zambia launches ‘EVA’ AI-powered chatbot, enhancing digital access with real-time assistance on financial tips, global news, and essential customer support.
MTN Zambia and blackNgreen has introduced ‘Call Natasha’ powered by blackNgreen’s AI conversational agent, ‘EVA’. The service aims to bridge the digital divide by providing AI-driven support on topics ranging from financial tips to global news.
We are proud to share MTN Zambia’s first AI tool – ‘Call Natasha’. At MTN Zambia, we believe that everyone deserves the benefits of a modern connected life and we are confident that this new innovative platform will bridge the gap for customers in how they access information.
– Charles Mbewe, Digital Senior Manager, MTN Zambia
