Orange Extends E-Commerce Logistics Deal with Kuehne+Nagel

Kuehne+Nagel  and Orange , a leading worldwide telecommunications operator, extend their partnership another three years for e-commerce operations of communication hardware in France, Poland and in the African markets.

Kuehne+Nagel successfully supports Orange in a growing market for mobile telephony and Internet access. Since 2004, the logistics activities in a dedicated fulfilment centre in the Paris area have grown continuously. The highly secured facility of 22,119 sqm employs 150 people. Kuehne+Nagel oversees storage, order fulfilment, shipping, returns, and after-sales service for Orange’s mobile phones, accessories, and internet devices.

In recent years, new technologies have been used to minimise the environmental impact and optimise resources, e.g. through innovative packaging solutions that ensure customised cartons, optimised volume and less empty space.

We continue to place our trust in Kuehne+Nagel for their reliability and agility. Thanks to their support, we have been able to handle significantly increased volumes and reduce delivery times, two key challenges for our e-commerce business.

– Lionel Benezech, Supply Chain Director France, Orange

We are proud of continuing our partnership with Orange. Listening, adaptability, and confidence are the foundation of our collaboration. Over time, we have been able to improve our logistics efficiency, serving the end consumer experience. We will continue to innovate and strive for excellence.

– Christophe Vandrome, National Contract Logistics Manager, Kuehne+Nagel France.