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MTN’s 2024 Strategic Review: Driving Inclusion, Responsibility, and Resilience

April 30, 2025
4 min read
Author: Aayushya Ranjan

MTN’s 2024 reports showcase strong performance, ESG progress, AI ethics, and digital inclusion across Africa, reinforcing its future-focused strategy.

MTN Group  announced the release of its annual reports for 2024. Produced under the theme of ‘Accelerating Africa’s digital future’, the suite of reports provides a thorough overview of the robust underlying performance, strategic delivery and contribution to society, as well as the priorities ahead.

Committed to operating responsibly and ethically, in 2024 MTN remained focused on executing on our strategic intent of leading digital solutions for Africa’s progress, despite the global uncertainties.

We couldn’t have done this without the support of our many diverse stakeholders. We invite you to read our reports, which strive to provide meaningful information tailored for various specific audiences.

– Ralph Mupita, President and CEO, MTN Group

The 2024 Integrated Report tells the overall MTN value-creation story, detailing the strategic achievements and initiatives, including our operational highlights, financial performance and progress on ESG.  It explains how MTN leverages our brand, broad presence and skills as well as leading connectivity business, fintech offerings and digital infrastructure to expand digital and financial inclusion across Africa. This is done while mitigating risks and making the most of opportunities in our 16 markets.

This information, which reflects integrated thinking at the Group, endeavours to assist its investors and other stakeholders to understand the Group’s overall health and future focus. It is published alongside sustainability and financial reports as well as other important information for its shareholders.

ESG remains at the core of the strategy and is aligned with the work to advance the United Nations Sustainable Development Goals through our business activities and our support of governments, communities and customers. Our Sustainability Report provides a view of the Group around sustainability-related risks and opportunities that could reasonably be expected to affect MTN’s prospects.

As stewards of the digital age, we believe that safeguarding human rights is at the core of connectivity. In a year of numerous elections across the world, the Transparency Report outlines how MTN reinforced digital rights in 2024 by ensuring secure, uninterrupted connectivity to support free and fair democratic processes.

It also spells out how the rapid expansion of AI presents new ethical risks, prompting MTN to develop a Responsible AI Policy to uphold digital rights and data privacy.

In 2024, Africa faced intensifying climate risks, making sustainability and resilience essential to MTN’s strategy, regardless of changes in countries’ and companies’ adherence to climate policies. The Climate Report highlights how we are actively addressing both mitigation and adaptation while leveraging emerging opportunities. In the year, we surpassed the emissions reduction target, cutting emissions by more than 46% off a 2021 baseline.

Our Tax Report underscores the role we play in supporting the socioeconomic development of the host nations. In 2024, MTN’s total tax contribution was R52.7 billion, made up of corporate taxes, indirect taxes, withholding taxes, payroll taxes, operating licence fees and other payments to government authorities.

The suite of annual reports also includes a Notice of Annual General Meeting, which invites the shareholders to participate in our virtual meeting on Thursday 29 May 2025. Our Remuneration Report provides transparent disclosure of the remuneration of the leadership based on performance against strategic priorities.

Our ESG Data Booklet is a handy resource for those interested in detailed disclosures relating to MTN’s planet, people, ethics and governance matters. As well as relevant statistics, it highlights the policy and position statements on various ESG issues as well as a comprehensive GRI disclosure index.

Our prospects and investment case are underpinned by the structural demand we see in data and fintech. As a business, we remain resolute in our commitment to accelerating Africa’s digital future and will maintain the focus on operational excellence and strategic execution to capture the exciting growth opportunities in our footprint. We thank our stakeholders for their ongoing support.

– Ralph Mupita, President and CEO, MTN Group

Click HERE  to view the reports

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