Ghana Moves to Protect 3 Million Airtel Ghana Subscribers After Site Disconnections
On September 1, 2025, ATC Ghana began cutting power to AT’s radio access networks, raising concerns of nationwide service disruptions.
The Government of Ghana has announced emergency measures to safeguard over three million Airtel Ghana Limited (AT) subscribers after ATC Ghana disconnected AT’s sites over unpaid debts.
On September 1, 2025, ATC Ghana began cutting power to AT’s radio access networks, raising concerns of nationwide service disruptions. In response, the National Communications Authority (NCA) instructed AT and Telecel to activate national roaming, enabling the migration of AT’s traffic onto Telecel’s network. This arrangement allows customers to continue accessing voice, SMS, data, and AT Money services without interruption.
To address the long-term sustainability of AT, the Government has appointed KPMG as transaction advisor. The firm has been given 60 days to evaluate AT’s debt situation, review Government’s shareholding in Telecel Ghana, and propose strategies to establish a strong second operator that can ensure competition in the telecom sector.
The Minister further assured that AT staff, both permanent and contract workers, would retain their jobs. He emphasized that no decisions regarding a potential merger or acquisition have been made and that such steps would only follow after the advisor’s report.
Government has called on subscribers, creditors, and stakeholders to remain calm and await the outcome of KPMG’s assessment.
