Egypt Accelerates Financial Inclusion With Record E-Wallet Adoption in 2025

The National Telecommunications Regulatory Authority (NTRA)  issues the report of the use indicators of e-wallets of telecommunications companies for the second quarter of the year.

As part of supporting the country’s plan to achieve financial inclusion, the National Telecommunications Regulatory Authority (NTRA) is keen to coordinate with telecommunications service providers to create a digital payments environment, as well as to develop regulatory frameworks regulating payment services using mobile wallets, which will help spread electronic payment methods, which contribute to accelerating the process of transformation from a cash society to a cashless society.

As part of the National Telecommunications Regulatory Authority’s keenness to raise awareness among users about electronic payment methods, the NTRA issued the report for the second quarter of 2025 (from April to June 2025) on the indicators of the use of electronic wallets of telecommunications companies, where the total number of electronic wallets reached 46.3 million at the level of the Republic, and the number of financial transactions executed reached 718 million transactions with a total value of EGP 943 billion.

The distribution of mobile e-wallets to companies was as follows: Vodafone Cash 55%, E&Cash 21%, Orange Cash 19%, and WePay 5%, and the distribution of the number of financial transactions to companies was as follows: Vodafone Cash 78%, E&Cash 11%, Orange Cash 10%, and WePay 1%, while the distribution of the value of financial transactions to companies was as follows: Vodafone Cash 81%, E&Cash 10%, Orange Cash 8%, and WePay 1%.

Comparing the results of the report between the second quarter of 2025 and the second quarter of 2024, an increase in the indicators of the use of electronic wallets was observed, as it was shown that the following:

• The number of e-wallets increased by 29%, reaching 46.3 million e-wallets in the second quarter of 2025 compared to 35.8 million e-wallets in the second quarter of 2024.
• The number of financial transactions executed using wallets increased by 80%, reaching 7 million transactions in the second quarter of 2025 compared to 397.7 million transactions in the second quarter of 2024.
• The total value of financial transactions increased by 72% to EGP 943.4 billion in the second quarter of 2025 compared to EGP 6 billion for the second quarter of 2024.

The indicators of e-wallet services of telecommunications companies during the second quarter of 2025 were as follows:

• The distribution of the number of financial transactions according to services was as follows: transfer from one wallet to another 54%, followed by balance recharge (mobile – internet) by 20%, followed by deposits by 19%, withdrawals by 5%, then other payments from (donations, payment of utility bills, shopping, etc.) by 2%.
• The distribution rates of the value of financial transactions according to the services were as follows: transfer from one wallet to another by 71%, followed by deposits by 15%, withdrawals by 11%, other payments from (donations, payment of utility bills, shopping, etc.) by 2%, and recharge of balance (mobile internet) by 1%.
• The distribution rates of the cash deposited were as follows: deposits from the bank account of the wallet (InstaPay) 65%, direct deposits 22%, receiving remittances from abroad 7%, deposits by bank card of the wallet 3%, and deposits through ATMs 3%.
• While the percentages of the distribution of cash amounts disbursed were as follows: withdrawals 79%, other payments (donations, payment of utility bills, shopping, etc.) 15%, and recharge of balance (mobile-internet) by 6%.

Measures and initiatives taken by the Authority to stimulate the use of e-wallets belonging to telecommunications companies in the Egyptian market during the second quarter of 2025:

• Enhance user protection and reduce fraud by strengthening e-wallet security controls: The National Telecommunications Regulatory Authority (NTRA) has issued a decision to oblige mobile companies and mobile payment service providers to apply a set of precautionary controls on e-wallets, in order to reduce fraud and enhance the protection of users.
• Allowing receiving transfers from abroad through e-wallets: The National Telecommunications Regulatory Authority (NRA) has approved the provision of receiving bank transfers from abroad directly on electronic wallets in Egyptian pounds (IMR), which contributes to facilitating the access of Egyptians abroad to their families and increasing the use of official digital channels.