Tactful AI and EcoTech Forge Strategic Partnership to Drive AI-Enabled Enterprise Transformation
The collaboration highlights Tactful’s mission to deliver data-driven value while accelerating digital transformation across industries by leveraging the combined expertise of both companies in AI, automation, and enterprise software solutions.
Tactful AI has announced a strategic partnership with EcoTech , marking a significant move to integrate artificial intelligence and automation into enterprise operations. The collaboration highlights Tactful’s mission to deliver data-driven value while accelerating digital transformation across industries by leveraging the combined expertise of both companies in AI, automation, and enterprise software solutions.
The partnership is set to optimize customer journeys from initial engagement to long-term loyalty. By integrating Tactful AI’s advanced customer experience platform with EcoTech’s ERP solutions, organizations will benefit from enhanced automation, improved analytics, and smarter operational workflows. The joint initiative aims to streamline processes, boost operational efficiency, and elevate customer satisfaction across various sectors.
Tactful AI, headquartered between Cairo and Cambridge, has grown into a global leader in AI-powered customer experience management. The company focuses on unifying customer interactions across digital channels, automating communications, and providing real-time insights to support informed business decisions. This partnership aligns with Tactful’s broader goal of scaling its ecosystem globally.
EcoTech, based in Riyadh with offices in Kuwait City and Cairo, brings more than 20 years of experience in enterprise resource planning and digital transformation. As a certified partner for Odoo and SAP, EcoTech provides consulting, implementation, training, and long-term support, helping organizations adopt robust ERP systems while optimizing business processes and data management.
The collaboration reflects a shared commitment to innovation, sustainability, and long-term impact. By combining EcoTech’s ERP expertise with Tactful AI’s customer experience platform, the partnership is poised to redefine how enterprises approach efficiency and engagement in the digital era. It underscores a growing trend among regional technology firms to deliver integrated, scalable solutions that merge AI, automation, and enterprise intelligence.
