ARTEC Calls on Mobile Operators to Review Internet Tariffs in Madagascar

The Authority for the Regulation of Communication Technologies (ARTEC)  has announced that it has formally engaged with mobile network operators in Madagascar following a wave of public complaints regarding the high cost of mobile internet services.

In recent weeks, ARTEC has received numerous reports from consumers expressing concerns over the affordability of internet access across the country. In response, the regulatory authority has called on all telecommunications operators to reassess and adjust their tariffs for mobile internet connections as soon as possible, in order to make services more accessible to users.

This initiative is part of ARTEC’s ongoing regulatory efforts, which began in late 2024 and resulted in the first round of tariff adjustments currently in effect. The move demonstrates the regulator’s continued focus on ensuring fair and sustainable pricing within Madagascar’s growing digital economy.

ARTEC clarified that, under the provisions of Act No. 2005-023, as amended, the agency does not directly set prices applied by operators. Instead, its role is to act as a facilitator and mediator, promoting collaboration among industry stakeholders to reach balanced, equitable, and lasting solutions that benefit the entire digital ecosystem.

The authority reaffirmed its commitment to advancing affordable and inclusive internet access that contributes to national development. ARTEC continues to work closely with telecommunications companies and relevant state institutions to foster a digital environment that is fair, competitive, and accessible to all citizens.