Mozambique’s INCM Continues Efforts to Improve Quality of Telecommunications Services

The Regulatory Authority of Communications of Mozambique (INCM)  has issued a communication to telecommunications service consumers regarding the ongoing registration process for subscribers. The regulator highlighted that high demand at operator stores and agents has led to crowding and delays, affecting the efficiency of public service.

To address these challenges, INCM is working closely with telecommunications operators to implement more flexible and efficient service mechanisms, ensuring that all subscribers can complete their registration in a timely manner. The initiative aims to streamline the process while maintaining compliance with current legal requirements.

Subscribers are encouraged to update their registration data promptly. The regulator emphasized that this process is not only a legal obligation but also a critical step in enhancing data security and combating fraud within the country.

INCM reaffirmed its commitment to protecting consumer rights and continuously improving the quality of telecommunications services in Mozambique. The authority continues to monitor the registration process to ensure a smoother experience for all users.

For further information or assistance, subscribers can contact INCM via its official channels, including email, phone, or through the authority’s website.