National Bonds Launches UAE’s First AI-Powered ChatGPT Digital Guide
The initiative is part of National Bonds’ broader strategy to embed artificial intelligence into customer engagement and simplify access to savings and investment information.
National Bonds, the UAE’s Sharia-compliant savings and investment company, has introduced an AI-powered Digital Guide on ChatGPT, becoming the first financial institution in the UAE to offer such an interactive solution. The initiative is part of National Bonds’ broader strategy to embed artificial intelligence into customer engagement and simplify access to savings and investment information.
The Digital Guide aligns with the UAE National Strategy for Artificial Intelligence 2031 and reinforces National Bonds’ commitment to innovation, responsible technology adoption, and user-centric digital solutions. Available via ChatGPT, the guide offers an intuitive platform for the public to explore National Bonds’ savings and investment offerings. It provides easy access to publicly available information, helps users understand key financial concepts, and allows them to raise general inquiries, while connecting users to official National Bonds channels for further support.
“At National Bonds, using AI to simplify experiences has become part of our DNA. We see artificial intelligence as a practical tool that removes friction from everyday interactions and makes access to information simpler and more intuitive for people. With millions using AI platforms like ChatGPT every day, our presence on these platforms has become increasingly important. This AI-powered Digital Guide represents a first step in a broader digital engagement journey for National Bonds. It reflects our strategic focus on transparency and accessibility, while remaining aligned with regulatory frameworks. Our goal is to make the savings experience clearer, easier, and more approachable for everyone.”
– Mohammed Qasim Al Ali, Group CEO, National Bonds
The initiative builds on National Bonds’ ongoing investment in digital innovation, following last year’s launch of its new mobile application, and underscores the company’s efforts to improve financial literacy and make financial solutions more accessible to the public.
