GOVMAIL Accounts Surpass 150,000 as Nigeria Pushes for Paperless Public Service

Galaxy Backbone Limited (GBB),  Nigeria’s foremost ICT infrastructure and shared services provider to the Federal Government, has reiterated and clarified the availability, maturity, and continued expansion of the Federal Government’s official email infrastructure, widely known as GOVMAIL.

GOVMAIL is a secure and centralized official email platform designed for use by Ministries, Departments, and Agencies (MDAs) to enable professional, auditable, and efficient communication across all arms of government. The platform was launched by the Office of the Head of the Civil Service of the Federation, led by Didi Esther Walson-Jack, as part of a broader digital transformation agenda aimed at modernising public service workflows and reducing dependence on paper-based correspondence and fragmented external email services.

Recent statements by Mrs. Walson-Jack have underscored the strategic importance of GOVMAIL in the Federal Government’s push toward a paperless civil service. In late 2025, she announced that over 100,000 official GOVMAIL accounts had been created for civil servants across federal MDAs under an expanding paperless policy, marking a decisive shift from traditional paper correspondence to secure digital communication at scale. That figure has since grown to more than 150,000 official government email accounts currently in use by public servants across MDAs.

Galaxy Backbone affirmed that these email accounts operate within a protected sovereign government domain environment hosted on secure local infrastructure and supported by enterprise-grade cybersecurity architecture. The platform provides centralized identity management and ensures compliance with national data protection standards, strengthening accountability, audit-trail visibility, and overall digital governance efficiency.

Beyond GOVMAIL, Galaxy Backbone operates secure national Tier III and Tier IV data centres, a robust National Fibre Backbone, a Security Operations Centre (SOC), and a Network Operations Centre (NOC). Together, these critical infrastructure assets power mission-critical government digital services and align closely with the Federal Government’s digital economy strategy aimed at deepening digital service delivery, transparency, and operational efficiency across MDAs.

To accelerate adoption and ensure universal access, GBB said it is working collaboratively with MDAs to close existing gaps and onboard remaining staff expected to have official email accounts within the shortest possible time. These coordinated efforts reflect a shared objective of equipping public servants with the digital tools required for responsive, efficient, and secure inter-agency communication.

Galaxy Backbone reaffirmed its commitment to partnering with stakeholders across all arms of government to sustain and build on this progress. The company also expressed appreciation for the emphasis placed on strengthening digital governance and pledged continued technical support and collaboration to advance Nigeria’s digital public service ecosystem.