CAMTEL Migrates MyXtremNet to BlueCare in Digital Service Upgrade
The move underscores CAMTEL’s broader push toward digital transformation, as telecom operators across Africa increasingly invest in self-service platforms to streamline operations and meet rising user expectations for convenience and transparency.
Cameroon Telecommunications (CAMTEL) has announced the migration of its MyXtremNet platform to a new interface known as BlueCare, as part of efforts to enhance its digital service delivery.
In a communiqué issued on March 16, 2026, in Yaoundé, the state-owned operator informed customers that the transition is aimed at providing a smoother, more user-friendly, and intuitive experience. The upgraded self-service platform is designed to give users greater autonomy in managing their telecom services.
With the new BlueCare interface, customers will be able to activate and manage their plans, review top-up histories, and monitor usage and transactions in real time. The platform also centralizes access to all account-related services, simplifying navigation and improving overall accessibility.
CAMTEL stated that the migration reflects its ongoing commitment to improving digital solutions and enhancing customer experience through more efficient and tailored services. Customers have been encouraged to explore the new platform via the dedicated BlueCare portal.
The move underscores CAMTEL’s broader push toward digital transformation, as telecom operators across Africa increasingly invest in self-service platforms to streamline operations and meet rising user expectations for convenience and transparency.
