MTN Zambia Appoints Joshua Sichinga as Chief Consumer Officer
Sichinga brings more than 25 years of professional experience, including over 15 years working across Africa’s telecommunications sector. His expertise spans commercial strategy, marketing, customer experience, business transformation and business growth.
MTN Zambia has appointed Joshua Sichinga as its new Chief Consumer Officer, effective 1 October 2026.
Sichinga brings more than 25 years of professional experience, including over 15 years working across Africa’s telecommunications sector. His expertise spans commercial strategy, marketing, customer experience, business transformation and business growth.
Before joining MTN Zambia, Sichinga held senior leadership positions at Airtel Malawi, Telekom Networks Malawi, Airtel Zambia and Airtel Africa, where he provided commercial leadership across several African markets.
In his new role, Sichinga will contribute to MTN Zambia’s consumer strategy as the company continues its efforts to expand connectivity and deliver digital services to customers.
MTN Zambia said his appointment brings additional leadership experience and strategic expertise as the company advances its focus on innovation and customer experience.
