Dell Introduces AI-Driven Tools to Streamline Multi-Vendor Telecom Testing

The telecommunications industry faces increasing pressure to manage complex multi-vendor ecosystems while accelerating innovation. Traditional testing methods often struggle to keep pace with the rapid evolution of networks, slowing transformation efforts. To address these challenges, Dell Technologies  has launched AI-Assisted Telecom Testing & Validation capabilities within its Open Telecom Ecosystem Lab (OTEL) Solution Integration Platform (SIP). These AI-driven tools streamline testing workflows, automate script generation, and provide real-time insights, enhancing efficiency for engineers and managers alike. The OTEL SIP AI-Assistant chatbot offers context-aware guidance, reducing manual bottlenecks, while test managers gain predictive failure analysis, KPI tracking, and actionable dashboards.

The AI-Assisted capabilities aim to accelerate multi-vendor network integration. Test engineers benefit from intelligent support for script creation, workflow optimization, and troubleshooting. The AI assistant delivers step-by-step guidance tailored to each engineer’s experience level, learning from internal test programs and platform documentation to provide contextual, personalized help without leaving the testing environment. Meanwhile, test managers leverage the AI Manager Assistant to transform raw telemetry data into insights, enabling proactive issue resolution, integrated reporting, and executive-ready dashboards that communicate project health to leadership.

Key improvements focus on three areas: accelerated testing and integration, enhanced decision-making, and improved collaboration across multi-vendor environments. The AI-Assistant helps generate automation scripts from test plans, recommends optimized workflows, and outputs containerized tasks compatible with CI/CD pipelines. Real-time insights allow managers to track KPIs, compare configuration files across multiple runs, validate version compatibility, and analyze anonymized test datasets. Embedded documentation chat features and persistent search histories further enhance accuracy and efficiency.

The AI-Assisted testing capabilities are powered by advanced AI solutions within the OTEL SIP, supported by the Model Context Protocol (MCP) Server layer, which provides dynamic interaction with SIP’s comprehensive data lake. This includes inventory management, telemetry, test result management, and workflow reservation systems. Recommendations from the AI are grounded in historical and operational data, ensuring actionable guidance for real-world network testing. Role-Based Access Control ensures data security, restricting system access to authorized users across provider and vendor teams.

By reducing the complexity of disaggregated network architectures, these AI capabilities enable engineers to focus on innovation while managers gain visibility to make informed decisions about resources and timelines. The enhanced OTEL SIP combines intelligent automation with comprehensive testing infrastructure, accelerating network transformation without compromising quality or reliability.

Dell Technologies will showcase the new AI-Assisted Telecom Testing & Validation capabilities at Mobile World Congress 2026, providing attendees with hands-on demonstrations of how AI is transforming telecom testing workflows. For communication service providers and telecom vendors looking to innovate faster, the upgraded OTEL SIP offers a clear path to smarter, more efficient network validation.