Visa and Saudi Tourism Authority Launch Tourism Data Hub to Boost Saudi Arabia’s Visitor Experience

Visa (NYSE: V), a world leader in digital payments, and Saudi Tourism Authority (STA) announced the launch of their Tourism Data & Campaigns Management Hub. A first of its kind in the region, the hub supports the Saudi government’s efforts to promote Saudi Arabia’s tourism sector and enhance the visitor journey. 

The Visa-STA Tourism Data Lab offers data-driven insights on travel and tourism trends, enabling STA to make informed decisions on campaigns and initiatives to drive tourism into Saudi Arabia, and enhance collaboration with travel industry stakeholders.  

Saudi Arabia is fast emerging as a leisure and business tourism hub with enriching experiences awaiting visitors. The industry is also a pivotal pillar in Saudi Vision 2030’s economic diversification and job creation goals. We are therefore pleased to partner with STA in launching the region’s first Tourism Data Lab in Saudi Arabia that will enrich our local partners’ and clients’ efforts to enhance the tourism experience of visitors to Saudi Arabia and support the government’s tourism ambitions.

Ali Bailoun, Regional General Manager for Saudi Arabia, Bahrain and Oman, Visa

Saudi Arabia, with its rich natural, historical, religious, and cultural attractions, is fast emerging as a major global destination for business and leisure. Our partnership with Visa underscores the Saudi Tourism Authority’s commitment to placing the tourist at the heart of what we do and using evidence-based insights to better understand the visitor wishlist. By exchanging and analyzing data, and offering products and tailored promotional packages, we aim to significantly improve the tourist experience and attract more visitors from key regional markets.

Abdulkarim Aldarwish, President of MEA Markets, Saudi Tourism Authority

The strategic collaboration will be powered by the world’s largest payments database, VisaNet, which provides a comprehensive wealth of data on incoming tourism and extensive insight into how governments can optimize their cashless strategy. The insights generated from the data include visitor journeys and spending behaviors across different categories, seasonality, digital adoption, and customer types, allowing for a holistic overview of how to create customer-centric payments experiences.