Airtel Africa Rolls Out Africa’s First AI Spam Alert System

Airtel Africa has launched a ground-breaking artificial intelligence (AI)-powered Spam Alert Service, which will be available to all its subscribers at no cost.

The Airtel Spam Alert Service will offer Airtel smartphone and feature phone customers real-time alerts for suspected spam SMS messages, requires no additional application downloads and is automatically activated for all Airtel customers.

Enhancing customer experience is our foremost priority, and we are proud to launch Africa’s first AI-powered spam alert solution. This is a gamechanger for the telecoms industry in Africa and as we move forward, we will continue to address customer challenges through proactive tech-driven solutions.

– Dinesh Balsingh, Managing Director and Chief Executive Officer, Airtel Nigeria