Whale Cloud at MWC25: Shaping the Future of AI, Open Platforms, and Super Apps in Telecom & Fintech

Embracing Open Platforms and Digital Transformation

Sami kicked off the discussion by emphasizing Whale Cloud’s commitment to openness. He explained how the company is fostering collaboration between telco IT teams and developers to create customized solutions on top of a flexible and open platform. This approach, he noted, is key to making telecom infrastructure more adaptive and future-proof.

“We want to provide an open and flexible platform that allows operators to build, customize, and innovate at their own pace,” Sami stated.

The company also introduced its Fiber–as–a–Service solution, which allows telcos to advance and digitize their end-to-end lifecycle management for fiber deployment. Additionally, the Digital Experience Platform(DXP) aims to provide tailored marketing tools, enabling consistent and precise digital experiences that cater to evolving customer needs.

AI’s Expanding Role in Telecom and Finance

Artificial intelligence (AI) was a major theme at MWC 2025, and Whale Cloud was no exception. Sami introduced Whale DI (Data Intelligence) AI, an enterprise-level AI platform designed to enhance telecom operations through generative AI, predictive AI, and perceptive AI.

He also detailed the WhaleDI AI platform guided by the SMART framework, which helps telcos integrate AI capabilities with Business Support Systems (BSS) and Operational Support Systems (OSS) for greater efficiency.

Expanding on AI’s impact in fintech, Sami explained how embedded AI capabilities can enhance financial services within super apps, ensuring better user experiences and more intelligent automation.

Strengthening Partnerships with Alipay+ and Fintech Innovations

One of the company’s announcements at MWC was Whale Cloud deepening its collaboration with Alipay+. This partnership focuses on leveraging Alipay+’s leading e-wallet and digitalisation technologies with Whale Cloud’s extensive expertise in telecom sector to drive the development of next-generation mobile payment and super app solutions. The goal? To bridge the gap between telcos and fintech by creating fully functional e-wallets and super apps integrated with digital life services.

“We have taken advantage of being a strategic partner to onboard them on this journey—bringing together our dealers and their merchants into one unified partnership. Our partners, including merchants and dealers, play a crucial role in our services. As we expand, we are widening the scope of our partnership, now working with both merchants and telco dealer partners. This acceleration is happening on both the IT and AI sides. While they bring their technological expertise, we contribute our business expertise, allowing us to collaborate and enter targeted markets together.”
– Sami Muhammed Salman, Director of Business Development, Whale Cloud International

Gavin Liu, Director of Wallet Tech at Ant International, also highlighted how the partnership aligns with the global shift towards super apps, which consolidate multiple services into a single platform. This, he believes, will play a crucial role in driving financial inclusion and digital payments across Africa and emerging markets.

“The concept of a super app is about bringing multiple services into one platform. This idea is gaining traction globally, with more customers believing in it and coming to us for solutions. We don’t just provide the technology—we also share our latest strategies and operational expertise to guide them in building and running a successful super app. As financial inclusion evolves, it’s time to think about the next step forward. Our goal is to help Africa transition from the mobile money age to the super app age.”
– Gavin Liu, Director of Wallet Tech, Ant International

The Future of Telecom and Fintech Integration

Sami also reflected on the blurring lines between telecom, IT, and finance. With telcos expanding into fintech and IT players moving into telecom, super apps are emerging as the unifying force between these industries.

“The market is evolving, with the telecom industry expanding into IT, while the IT sector is making its way into finance and telecom. This shift is creating a natural convergence between these industries. The most logical point for this merger to take place is within super apps.”, Sami stated.