Telecom Egypt Signs MoU with KareXpert to Launch National Digital Healthcare Platform

Telecom Egypt  signed a Memorandum of Understanding with KareXpert,  a leading healthcare technology company powered by artificial intelligence assistant, to launch a comprehensive digital healthcare platform managed through a secure national cloud hosted within Egypt. The platform combines a Hospital Information Management System (HIMS) with unified electronic medical records and provides comprehensive revenue cycle management solutions. This gives hospitals a unified view of their clinical and administrative data, enhancing operational efficiency in line with the best global practices. KareXpert is backed by Reliance Jio as one of its investors.

KareXpert’s solutions are distinguished by their seamless integration with existing systems within medical facilities and a unified digital payment path that simplifies billing procedures and accelerates revenue collection, all while fully maintaining data privacy and complying with regulatory standards. The secure local hosting ensures complete sovereignty over health information, while the cloud infrastructure allows future scalability to incorporate AI and Internet of Things (IoT) applications.

This collaboration aligns with Telecom Egypt’s strategy to utilize technology and build high-value strategic partnerships to deliver top-tier digital solutions. The company is expanding its portfolio beyond high-speed connectivity and 5G networks to include secure national cloud services, AI, and IoT solutions that integrate with smart financial technologies to meet the needs of both businesses and individuals supporting Egypt’s Vision 2030 for digital transformation.

The MoU was recently signed during the “Africa Health ExCon 2025” conference and exhibition held in Cairo.

“We started by building a fiber-optic network that spans the entire country, then strengthened it with 5G services to ensure highly reliable connectivity. At the same time, we held high-value strategic partnerships with key global tech players, which allowed us to offer innovative, integrated digital solutions that enhance performance in vital sectors and ensure top-level security.”

–Mohamed Nasr, Managing Director and CEO, Telecom Egypt.

“Our collaboration with KareXpert is a result of this approach. We are transferring our technical expertise to the healthcare sector by offering hospitals a reliable, easy-to-deploy platform that protects patient data privacy and doubles operational efficiency contributing to Egypt’s 2030 vision for sustainable digital transformation.”

–Mohamed Nasr, Managing Director and CEO, Telecom Egypt.

“Our experience in India and other countries gives us confidence and courage to serve Telecom Egypt as a nation-wide Health Cloud partner. Telecom Egypt will give us faster market access and quicker rollout. The platform will enable easy access of healthcare services to the citizens of Egypt with exceptional reliability.”

-Nidhi Jain, Founder and CEO, KareXpert.

KareXpert has digitally transformed and is operational in 500-plus hospitals and medical centers, serving over 15 million patients across 6 countries. It counts among its users India’s largest public and private healthcare providers such as Apollo, CK Birla, Reliance, Artemis, HCL, CIPLA, the Ministry of Defence, BHEL, DVC, and Tata Group of Hospitals. The platform serves hospitals of all types and sizes, including multi-specialty, super-specialty, and single-specialty hospitals – as well as medical centers, pharmacy chains, and diagnostic networks – for its enterprise customers.

KareXpert has been commercially operational since 2021, with strong financials and proven longevity.