Safaricom to Temporarily Suspend M-PESA Services for Scheduled System Upgrade on 22 September
Safaricom apologized for any disruption this may cause and thanked its customers for their continued support as M-PESA marks 18 years of transforming lives in Kenya, connecting millions to financial opportunities every day.
Safaricom PLC has announced a scheduled system upgrade for its M-PESA platform, set to take place on Monday, 22nd September 2025, from 12:30 AM to 3:30 AM. The maintenance will temporarily disrupt all M-PESA services, including airtime purchases.
The upgrade is part of Safaricom’s ongoing commitment to provide always-on, safe, secure, and worry-free financial services to its customers. The company emphasized that the timing of the maintenance was carefully planned to minimize inconvenience.
Safaricom apologized for any disruption this may cause and thanked its customers for their continued support as M-PESA marks 18 years of transforming lives in Kenya, connecting millions to financial opportunities every day.
