MTN Marks 300 Million Customers with New AI Collaboration with Microsoft
MTN and Microsoft plan to start rolling out the initiative in selected MTN markets in early 2026.
Africa’s leading mobile operator MTN Group and global technology giant Microsoft are pleased to announce their plans to democratise access to artificial intelligence-powered learning and productivity tools to people across Africa.
Launched to celebrate MTN reaching the milestone of serving 300 million customers, the collaboration aims to enable more African citizens to participate meaningfully in the digital economy through Microsoft 365 with Copilot – an AI-enabled solution to support research, writing, communication and collaboration across devices.
The offering also includes Microsoft’s trusted security features, helping users stay safer online through built-in protection against phishing, data loss, and evolving cyberthreats, supported by continuous monitoring across devices.
“Africa’s growth will increasingly be shaped by how effectively its people can participate in the digital world. This new strengthens that trajectory. Working together, we will open new pathways for innovation and opportunity that will define the continent’s next phase of progress.”
– Ralph Mupita, Group President and CEO, MTN
By combining MTN’s reach and local insight with Microsoft’s global technology expertise, the initiative reflects a shared commitment to help bridge the skills and opportunity gap and support Africa’s shift from connectivity to meaningful participation.
“Our collaboration with MTN reflects our shared goal to enable people to learn, create, and participate meaningfully in the digital economy. By bringing Copilot to millions of MTN customers, we are helping unlock new opportunities for learning and innovation across Africa.”
– Samer Abu-Ltaif, President for Europe, Middle East and Africa, Microsoft
MTN and Microsoft plan to start rolling out the initiative in selected MTN markets in early 2026.
This will complement MTN’s broader work to integrate artificial intelligence across its network and services, focusing on practical applications that enhance learning, accessibility and participation in the digital economy. It also reflects MTN’s ongoing commitment to developing responsible technology partnerships that support sustainable growth and shared value.
