M-PESA Ethiopia Integrates Qetero Appointment Booking Service Into Its App
The partnership adds appointment booking to the services accessible through M-PESA Ethiopia, extending the app's role beyond mobile money transactions to include access to public services.
M-PESA Ethiopia has partnered with Qetero Booking Systems to integrate the Qetero digital appointment booking mini app into its mobile money application, allowing customers to book appointments with the Document Authentication and Registration Agency directly through M-PESA.
Announced on November 10, 2026, the integration is intended to simplify access to the agency’s services by enabling customers to plan visits in advance, reduce unnecessary trips to service centres caused by incomplete information, and manage their time more efficiently.
Customers can access the service by opening the Qetero Mini App within M-PESA, selecting the service they require, choosing a preferred branch, and viewing available appointment dates and times. They can then confirm their bookings without downloading a separate application.
Following a successful booking, customers receive an SMS confirmation containing their appointment number, selected service, branch, appointment date and time, as well as relevant visit instructions.
The partnership adds appointment booking to the services accessible through M-PESA Ethiopia, extending the app’s role beyond mobile money transactions to include access to public services.
