Smart Zambia Calls for Public-Private Collaboration to Drive Digital Innovation

Smart Zambia  National Coordinator Percy Chinyama has highlighted the importance of collaboration between the public and private sectors in driving innovation and advancing digital government services in the country.

Chinyama made the remarks during a panel discussion at the fourth edition of Edge: Peers Connect, organised by BongoHive in partnership with Zanaco. He emphasised that innovation should focus on building synergies rather than competition, with collaboration helping to deliver solutions that improve people’s lives.

He cited the introduction of Zambia’s new online passport application system as an example of the government’s digital innovation efforts, adding that more transformative digital solutions are in development.

Chinyama also encouraged the public to embrace digital government services, noting that they offer greater convenience, efficiency and accessibility. He said wider adoption of these services could also increase government revenue by improving service delivery and making transactions easier.

The panel also featured National Pension Scheme Authority (NAPSA) Director General Muyangwa Muyangwa and Zamtel Chief Executive Officer Jason Mwanza.

Smart Zambia Institute said collaboration, innovation and the adoption of digital solutions remain central to its efforts to build a more efficient, inclusive and digitally empowered Zambia.